Customer Support Executive

23,000 - 35,000 /month

Skillroom

Sector 142 Noida, Noida

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

Job Title: Customer Service Associate (International/Domestic)

Work Mode: Work From Office

Job Overview

We are hiring Customer Service Associates for an international/Domestic voice support process. The role involves handling global customer queries, providing accurate resolutions, and maintaining high-quality customer service standards.

Key Responsibilities

Handle international/Domestic customer calls professionally

Provide timely and accurate query resolution

Maintain proper CRM documentation

Ensure adherence to SLA and quality standards

Deliver high levels of customer satisfaction

Eligibility Criteria

Qualification: Undergraduate / Graduate / Post Graduate

Experience: Minimum 6-12 months International/Domestic BPO Voice experience (Mandatory)

Domain Preference: Travel / Aviation experience preferred

Communication: Excellent verbal and written English

Accent: Neutral Indian accent (No MTI / RTI)

Skills: Good typing speed and basic computer knowledge

Interview Process

HR Round

Operations Round

Versant Assessment

Mode: Virtual

Salary Structure

CTC: Up to ₹3.2 to 4.2 LPA (Based on experience & last drawn salary)

Work Details

5 Days Working

2 Rotational Week Offs

Rotational Shifts

Cab/Transport during odd hours (7:00 PM – 6:00 AM)

🔗 Join Our Hiring Updates Group:

https://chat.whatsapp.com/FdSxVUP2Yrk6zNynmdeELr?mode=gi_t

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹23000 - ₹35000 per month that depends on your interview. It's a Full Time job in Noida.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Skillroom.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 50 Customer Support Executive at Skillroom
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.