Customer Support Executive

15,000 - 20,000 /month

Simpel Techlabs Private Limited

Bommanahalli, Bangalore

0 - 1 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

All Education levels

All genders

6 days working | Day Shift

Job Description

Company: Simpel Techlabs Private Limited
Job Title: Customer Support Executive
Location: Bengaluru, Karnataka
Employment Type: Full-time
Experience: Freshers & Up to 1 Year Experience
Salary: ₹15,000 – ₹18,000 per month

About Simpel Techlabs

Simpel Techlabs Private Limited is a fast-growing technology company focused on delivering innovative digital solutions and exceptional customer experiences. We are looking for enthusiastic, customer-focused individuals who are passionate about helping customers and building long-term relationships.

Job Summary

We are hiring Customer Support Executives who possess excellent communication skills and a customer-first approach. The ideal candidate will be responsible for handling customer queries, resolving issues, providing product information, and ensuring high customer satisfaction through phone calls, chats, emails, and WhatsApp support.

Freshers with strong communication skills are encouraged to apply.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Respond to customer queries through phone, email, chat, and WhatsApp.
Resolve customer complaints and provide timely solutions.
Maintain accurate customer records in CRM/software.
Follow up with customers regarding pending issues and service requests.
Escalate complex issues to the concerned department when required.
Deliver excellent customer service and ensure customer satisfaction.
Maintain daily productivity and quality standards.
Coordinate with internal teams for issue resolution.
Meet response time, quality, and customer satisfaction targets.

Required Skills

Fluent in Hindi (Mandatory).
Basic English communication skills.
Strong verbal and written communication.
Good listening and problem-solving abilities.
Customer handling and interpersonal skills.
Basic computer knowledge (MS Office, Email, Internet).
Ability to multitask and work in a fast-paced environment.
Positive attitude, patience, and willingness to learn.

Eligibility

Freshers are welcome to apply.
Candidates with up to 1 year of experience in Customer Support, Customer Service, Call Center, BPO, Telecalling, Voice Process, Non-Voice Process, Client Support, or Customer Care will be preferred.
Minimum qualification: 12th Pass / Diploma / Graduate (Any Stream).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Bommanahalli, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Bommanahalli, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.