Customer Support Executive

14,600 - 15,000 /month

Shott Amusement Limited

Goregaon (East), Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Query Resolution

Job Highlights

10th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

Job Opening – Customer Service Representative (CSR)

Industry: Entertainment (Game Zone)

Eligibility:

Minimum 10th / 12th Pass or Graduate

Key Responsibilities:

Welcome customers and assist them with game-related inquiries.
Explain how to play the games and ensure customers have a fun and enjoyable experience.
Handle billing, payments, and cashiering responsibilities accurately.
Maintain a friendly environment while providing excellent customer service at all times.

Working Hours & Schedule:

9-hour shift per day
1 weekly off
Public holidays and weekends are working days

Shift Timings:

Female Candidates (Rotational Shifts):

10:00 AM – 7:00 PM
11:00 AM – 8:00 PM
12:00 PM – 9:00 PM
1:00 PM - 10:00 PM

Male Candidates (Rotational Shifts):

1:00 PM – 10:00 PM
2:00 PM – 11:00 PM
3:00 PM – 12:00 AM
4:00 PM – 1:00 AM

Important:

Candidates must be available for all shifts during the first 15 days after joining.

Benefits (After Probation):

Performance-based incentives
24 paid leaves per year
Double pay on public holidays
Child education benefit

Requirements:

Must strictly follow grooming and uniform standards
Comfortable with rotational shifts and standing work
Customer-friendly attitude and willingness to learn

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹14,500-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Goregaon (East), Mumbai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Goregaon (East), Mumbai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Query Resolution with 0-5 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,500-₹15,000 per month. This is a Full Time job and has 5 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Skills Required

Query Resolution

Shift

Rotational

Contract Job

Salary

₹ 14600 - ₹ 15000

Contact Person

Charmi Shah

Interview Address

Shott Amusement Limited - Ground Floor, Unit No. 10, Behind Rajdhani Restaurant, Gate No. 2, NESCO Centre, Western Express Highway, Goregaon (East), Mumbai – 400063., Goregaon (East), Mumbai

Posted 17 hours ago