We are looking for a Customer Support Executive to join our team at Sharma Enterprises. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹12,000 - ₹15,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Install Inkjet Printers and Software at the client place.
Handle customer calls in a professional and efficient manner. Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.