Customer Support Executive

20,000 - 22,000 /month

Shaadi Dot Com

5th block Koramangala, Bangalore

1 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Malayalam, Kannada

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: PF, Medical Benefits

Job Description

💼 We’re Hiring! Join Shaadi.com as a Customer Service Executive 💬

Are you passionate about helping people and creating meaningful connections? 💖

Do you thrive in a fast-paced environment and love solving problems with a smile? 😊

Then this role is for you! 🚀

🔹 Role: Customer Service Executive

📍 Location: Bangalore

🕒 Experience: 1–6 years

📅 Employment Type: Full-time

💰Salary: ₹18,000 – ₹22,000 In-Hand (Based on last drawn)

🕝Shift:

Females: 10 AM – 7 PM

Males: 12 PM – 9 PM

🌟 Role Overview:

As a Customer Service Executive at Shaadi.com, you’ll be the voice of our brand supporting our members, resolving queries, and ensuring a smooth and positive user experience. Your empathy, patience, and communication skills will help users on their journey to finding a life partner.

🔧 Responsibilities:

✅ Handle inbound & outbound customer queries via phone, chat, or email

✅ Guide users through the platform and assist with profile creation

✅ Resolve issues with professionalism and empathy

✅ Ensure customer satisfaction and follow up when needed

✅ Work closely with internal teams to improve the user experience

Requirements:

📌 Strong communication skills in English and Tamil

📌 Prior experience in customer service is a plus

📌 Graduate degree preferred

📌 Ability to work in shifts and under pressure

📌 A people-first attitude and a willingness to go the extra mile

🎁 What We Offer:

✨ A dynamic, inclusive, and fun work culture

✨ Career growth opportunities

✨ Performance-based incentives

✨ The chance to be part of a brand that’s made over 5 million matches worldwide 💍

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience for this Customer Support Executive job offered by Shaadi Dot Com in 5th block Koramangala, Bangalore.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹20,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in 5th block Koramangala, Bangalore.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Support Executive job is located in 5th block Koramangala, Bangalore.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.