Customer Support Executive

13,500 - 19,000 /month*

Sfsa Secure Future Skill Academy Llp

Buxi Bazaar, Cuttack

₹1,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

10 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Description

Customer Care Executive – Job Description

Job Title: Customer Care Executive

Job Summary:
A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and providing information about the company’s products and services. The main goal is to ensure customer satisfaction and maintain a positive relationship with customers.

Key Responsibilities:

· Answer customer calls, emails, and chat messages.

· Provide accurate information about products and services.

· Resolve customer complaints and issues in a timely manner.

· Record customer interactions and update information in the system.

· Process orders, requests, and service inquiries.

· Maintain a polite and professional attitude while communicating with customers.

· Follow up with customers to ensure their issues are resolved.

Required Skills:

· Good communication skills (spoken and written).

· Strong problem-solving ability.

· Basic computer knowledge.

· Active listening and patience.

· Ability to work in a team and handle pressure.

Qualification:

· Minimum 12th pass or graduate.

· Basic knowledge of computers and customer service tools.

· Prior experience in a call center or customer service role is a plus.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹13,500-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Buxi Bazaar, Cuttack.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Buxi Bazaar, Cuttack.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹13,500-₹19,000 per month. This is a Full Time opportunity and has 10 openings available.