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Customer Support Executive

salary 15,000 - 19,500 /month*
company-logo
job companyService Business
job location Work from home
incentive₹1,500 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
75 Openings
Incentives included
work_from_home Work From Home
part_time Part Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Telecom / ISP
qualification
12th Pass and above
gender
All genders
jobShift
5 days working | Flexible Shift
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Job Description

We are looking for a Customer Support Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15000 - ₹19500 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

  1. What is the eligibility criteria to apply for this Customer Support Executive job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹19500 per month + Incentives that depends on your interview. It's a Part Time job in Mumbai.
  3. How many working days are there for this Customer Support Executive job?
    Ans: This Customer Support Executive job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Support Executive job?
    Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Service Business.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Support Executive role?
    Ans: There is an immediate opening of 75 Customer Support Executive at Service Business
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Support Executive job?
    Ans: This Customer Support Executive job has Flexible Shift.
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Other Details

Incentives

Yes

No. Of Working Days

5

Skills Required

Domestic Calling, Query Resolution

Shift

Flexible

Contract Job

No

Salary

₹ 15000 - ₹ 19500

English Proficiency

No

Contact Person

Ashok Kumar

Interview Address

Sector 21 Ghansoli, Mumbai
Posted 3 days ago
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