Customer Support Executive

1. Coordinate scheduling of service visits, ensuring timely response to customer requests across PAN India.

2. Manage customer interactions, respond to queries, and provide updates on service status via phone, email, or other communication channels.

3. Track and manage service tickets, ensuring accurate documentation and follow-up.

4. Collaborate with technicians, sales teams, and logistics partners to resolve issues and ensure smooth service delivery.

5. Maintain records of service history, warranty, and contract details for all customers.

6. Ensure compliance with company policies, procedures, and customer service standards.

7. Analyze service data to identify trends and opportunities for improvement.

8. Coordinate with logistics team to ensure timely delivery of spare parts and materials to customers.

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., SAKSHAM OFFICE.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at SAKSHAM OFFICE
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.