Customer Support Executive

15,000 - 25,000 /month*

Rupeek Fintech Private Limited

HSR Layout, Bangalore

₹5,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

25 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Customer Support Executive

Company: Rupeek
Employment Type: Full-Time
Experience: 0 - 2 Years

Job Summary

Rupeek is looking for customer-centric professionals to join its Customer Support team. The ideal candidate will be responsible for handling customer queries, providing accurate information, resolving concerns, and delivering an exceptional customer experience.

Key Responsibilities

Manage inbound and outbound customer interactions.
Resolve customer queries and service requests efficiently.
Provide accurate information regarding products, services, and processes.
Ensure timely follow-up and closure of customer concerns.
Maintain customer records and update CRM systems accurately.
Coordinate with internal teams for issue resolution.
Meet defined service quality and productivity standards.

Eligibility

Graduate in any discipline.
0–3 years of experience in Customer Support, Customer Service, BPO, Contact Center, or related domains.
Freshers with excellent communication skills may also apply.

Language Requirements (Mandatory)

1. Hindi + English + Tamil

2. Hindi + English + Telugu

3. Hindi + English + Kannada

Note: Proficiency in Hindi and English is mandatory for all positions. Candidates must additionally be fluent in either Tamil, Telugu, or Kannada.

Required Skills

Excellent communication and interpersonal skills.
Strong customer handling and problem-solving abilities.
Customer-focused approach with a positive attitude.
Ability to work in a fast-paced environment.
Basic computer and CRM knowledge.

Preferred Industry Experience

Customer Support
BPO / Contact Center
BFSI / Banking
Fintech
NBFC

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in HSR Layout, Bangalore.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in HSR Layout, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.