Customer Support Executive

Job Title: Customer Support Executive
Location: Andheri East
Employment Type: Full-Time
Experience: Fresher / 
Education Qualification: B.Com Final 

Work From - Office

Job Description:
We are looking for a dedicated and enthusiastic Customer Support Executive to join our team. The ideal candidate should be pursuing or have completed a B.Com degree and have a basic understanding of accounting principles. You will be responsible for assisting customers with their queries, providing product support, and ensuring customer satisfaction.
Key Responsibilities:
•    Handle customer inquiries via phone, email, or chat in a professional and timely manner
•    Resolve basic product or service issues by clarifying customer concerns and providing solutions
•    Maintain accurate records of interactions and update internal systems (CRM)
•    Coordinate with internal teams for issue resolution when necessary
•    Provide guidance to customers related to accounting software usage
•    Document and escalate complex queries to senior team members
Requirements:
•    Completed B.Com final year
•    Comfortable working on both laptop and desktop systems
•    Basic knowledge of MS Office (Word, Excel, Outlook)
•    Basic understanding of accounting concepts
•    Excellent verbal and written communication skills in English
•    Customer-focused mindset and a problem-solving attitude
Preferred Skills:
•    Knowledge of any accounting software (e.g., Tally, QuickBooks, or ERP systems) will be a plus
•    Willingness to learn and grow in a dynamic environment

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., RUDRA BUSINESS SOLUTION.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 2 Customer Support Executive at RUDRA BUSINESS SOLUTION
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.