Customer Support Executive

Location: Marine Lines

Salary: 25,000 – 35,000 per month Experience: Minimum 2 years Industry: Retail / Fashion / Fabric Store Job Type: Full-Time

Job Summary:

We are looking for a fashion designer who also enjoys talking to customers. The job is mainly online – you will help customers choose the right fabrics and designs, answer their questions, and guide them to place orders. You will also help international customers, so good English is important. Product knowledge and support will be given by company at the initial stage.

Main Responsibilities:

· Talk to customers online (WhatsApp, Instagram, email, etc.)

· Help customers choose fabrics and designs

· Give styling and fabric suggestions

· Convert inquiries into confirmed orders

· Keep track of customer chats and update records

· Follow up with customers for repeat orders

· Coordinate with the team for delivery and orders

· Handle international clients professionally

· Stay updated on fabric types and new fashion trends

. Product knowledge and support will be given by company at the initial stage.

Requirements:

· Minimum 2 years of work experience in fashion or customer support service.

· Must have studied Fashion Design or a similar course

· Good knowledge of fabrics, fashion terms, and styling

· Must speak and write good English (other languages are a plus)

· Confident using WhatsApp, Instagram, and simple online tools

· Friendly, confident, and good at convincing people

· Must be comfortable handling both Indian and international clients

Nice to Have:

· Sales experience (online or offline)

· Passion for fashion and fabrics

· Ability to manage work independently

• It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 3 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 2 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹25000 - ₹35500 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Roopkala.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Roopkala
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.