Customer Support Executive

16,000 - 22,000 /month

Roche International

Worli, Mumbai

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

• Effective communication with sales on any customers related query/ issue.

• Handling all telephone related calling as per principal’s norms.

• Introduces relevant members to the customers during delivery of the vehicle.

• Proper timely calling, capturing VOC and resolving any

• Solving Apprehension/ doubts/ queries/ issues.

• Managing all findings, sharing with relevant heads and preparing list of repeated offenders.

• Highlighting any select sales personnel having more complaints.

• Informing respective department for which complaint is generate.

• Works with all dealership departments to achieve team goals.

• Resolve all customers’ complaints by ensuring regular follow-up with other departments.

• Maintain highest professional representation

• Adherence to all environment, health, safely, security measure for people, properly, cars.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience and skills like International Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹16,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Worli, Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Worli, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling along with 1-3 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹16,000-₹22,000 per month. This is a Full Time opportunity and has 1 openings available.