Customer Support Executive

Roles and Responsibilities of Customer support

o    Address inquiries about services, billing, and technical issues promptly and professionally.

o    Maintain and monitor Jaze.

o    Diagnose and troubleshoot basic connectivity issues, escalating complex cases when needed.

o    Handle billing questions, payments, and account management tasks.

o    Provide step-by-step support for basic troubleshooting and device setups.

o    Resolve complaints, offer solutions, and ensure customer satisfaction to retain loyalty.

o    Maintain detailed records of interactions and resolutions in the CRM system.

o    Use empathy, patience, and professionalism to deliver a positive customer experience.

• Rotational shifts Day & Night

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Diploma and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Coimbatore.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Readylink Internet Services Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 1 Customer Support Executive at Readylink Internet Services Limited
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.