Customer Support Executive

5,000 - 22,000 /month

Raffles Consulting

Vashi, Navi Mumbai

0 - 5 years Experience in Customer Support / TeleCaller

Replies in 24hrs

99 Openings

Full Time

Job Highlights

Industry Type: Banking

Graduate and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance

Job Description

ICICI BANK

Position: Customer Relationship Manager (CRT – Customer Service)

Location: Vashi, Navi Mumbai (On-site)

Experience: Fresher to 5 years

Work Type: Inbound voice process

Key Responsibilities:

Handle customer queries and provide timely, accurate solutions

Maintain high-quality service standards and customer satisfaction

Document interactions accurately in the system

Resolve escalated complaints professionally

Collaborate with team members and follow company guidelines

Skills Required:

Good English communication (verbal & written)

Customer-focused, patient, and problem-solving mindset

Team player, adaptable to shifts and dynamic work environment

Shift: Rotational (Women: no shift beyond 8:30 PM)

Working Days: 5 days/week, 2 days rotational off

Salary: ₹14.5K – ₹25.4K (in-hand, based on experience)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

What is the eligibility criteria to apply for this Customer Support Executive job?
Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹5000 - ₹22000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Customer Support Executive job?
Ans: This Customer Support Executive job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Support Executive job?
Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Raffles Consulting.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Support Executive role?
Ans: There is an immediate opening of 99 Customer Support Executive at Raffles Consulting
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Support Executive job?
Ans: This Customer Support Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance

Skills Required

Voice process

Shift

Rotational

Contract Job

Salary

₹ 5000 - ₹ 22000

English Proficiency

Contact Person

Dhanraj

Interview Address

Vashi, Mumbai

Posted 10+ days ago

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