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Customer Support Executive

salary 14,000 - 32,000 /month
company-logo
job companyRadical Minds
job location Udyog Vihar Phase II, Gurgaon
job experience0 - 5 years Experience in Customer Support / TeleCaller
99 Openings
full_time Full Time

Skills Required

Domestic Calling
International Calling

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Executive to join our team at RADICAL MINDS. The role offers ₹14,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Executive job ranges between ₹14,000-₹32,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase II, Gurgaon.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 99 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Executive job?
    Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Udyog Vihar Phase II, Gurgaon.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, International Calling with 0-5 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹14,000-₹32,000 per month. This is a Full Time job and has 99 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 14000 - ₹ 32000

English Proficiency

Yes

Contact Person

Aarzoo

Interview Address

Phase I, Udyog Vihar, Sector 20, Gurugram, Haryana, Udyog Vihar Phase I, Gurgaon
Posted 6 hours ago
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