Customer Support Executive

Customer Service Executive

Process: Bank of India Reminder/ Inbound
COMPANY: Connect Business Solutions Limited.

LOCATION: Airoli, Navi Mumbai, Maharashtra


ABOUT THE JOB: We are hiring fresh graduates for an exciting inbound voice process role in a banking
project. The position involves handling customer queries, making reminder calls, and ensuring high
customer satisfaction. This is a full-time role with day shifts, rotational week offs, and with attractive
CTC.


KEY RESPONSIBILITIES
1. Handle inbound customer calls with professionalism and accuracy.
2. Make remainder calls to customers for timely follow-ups.
3. basic banking-related queries or direct them to the appropriate team.
4. Update call logs and system entries efficiently.
5. Ensure customer satisfaction through proactive service.
WHO CAN APPLY:
1. Qualification: Graduate
2. Communications Skills: Good Communication required.
3. Experience: Only Freshers can apply.
Process Details:
1. Working Days: 6 days working with rotational week offs
2. Shift Timing: Days shift
3. Salary: Up to 15,500,

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Q Conneqt Business Solutions.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 15 Customer Support Executive at Q Conneqt Business Solutions
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.