Customer Support Executive

18,000 - 23,000 /month

Prayosha Food Services Private Limited

Ambawadi, Ahmedabad

6 - 72 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Software & IT Services

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

What You’ll Do

Build and maintain strong relationships with customers.
Proactively engage with clients to understand concerns and provide quick resolutions.
Analyze customer feedback and data to identify improvement areas.
Educate customers on product features and updates.
Track retention KPIs and support initiatives to improve customer satisfaction.
Collaborate with internal teams to enhance the overall customer experience.

What We’re Looking For

Experience or strong interest in customer support and retention.
Good communication skills (written and verbal).
Problem-solving mindset with a customer-first approach.
Basic knowledge of MS Office and CRM practices.
Ability to multitask and adapt in a fast-paced environment.

Contact Details

Email: neeraj.jasaliya@petpooja.com
Contact: 9601637787

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-6 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹23,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ambawadi, Ahmedabad.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Ambawadi, Ahmedabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-6 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹18,000-₹23,000 per month. This is a Full Time opportunity and has 10 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Insurance, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

Salary

₹ 18000 - ₹ 23000

Regional Languages

Gujarati, Hindi

English Proficiency

Yes

Contact Person

Neeraj Jasaliya

Interview Address

A Wing, 3rd floor, Gopal Palace, Near Shiromani Complex, Nehru Nagar Circle, Near Jhansi ki Rani Statue, Beside Satellite Road, Ahmedabad, Gujarat 380015

Posted 10+ days ago