Supervisor

18,000 - 40,000 /month

Swiggy , Blinkit, Zepto

Work from home

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Work From Home

Full Time/Part Time

Job Highlights

Industry Type: BPO

All Education levels

All genders

6 days working | Flexible Shift

Job Benefits: Insurance

Job Description

We are looking for a Supervisor to join our team at Swiggy , Blinkit, Zepto. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹18,000 - ₹40,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Both Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Supervisor job

Can freshers or experienced candidates apply for this Supervisor role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Supervisor role.
What salary is offered for this Supervisor job?
Ans : The salary for this Supervisor job ranges between ₹18,000-₹40,000 per month.
What shift and timings does this job follow?
Ans : This Supervisor job follows a Flexible shift.
Is this a work from home job?
Ans : This is a work from home job and can be done remotely.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Supervisor job is open for both male and female candidates.
Where is this job located?
Ans : This Supervisor job is located in Anand Nagar, Ahmedabad.
Why should you apply for this Supervisor job?
Ans : This Supervisor job offers a salary between ₹18,000-₹40,000 per month. This is a Both opportunity and has 25 openings available.