Customer Support Executive

Company: Policybazaar

Job Title: Customer Support Executive

Location: Gurugram, Haryana

Interview Mode: Face-to-Face

Salary: 2.5 LPA- 3.5 LPA + Incentives

What would be the roles and responsibilities?

• Providing complete information about the product to the customer.

• Solving all product or service-related issues of the customers.

• Preparing the Customer Service Guidelines

• Keeping a Record of the Customers

• Give the right pitch to potential customers so they will buy the product

or avail themselves of the services.

• Keeping a proper record of the customers.

• Maintaining and updating customer information regularly.

• Providing the best possible solution to the queries of the customers.

• Making products and services reports by collecting and analysing the information

provided by the customers.

What we are looking for in a candidate

• Should be Confident & Dynamic.

• Should have a bent towards Sales.

• Excellent interpersonal and listening skills

• Good persuasion skill.

• Should be efficient in converting customer interest into sales.

• Good negotiation skills.

• Team Player

• Quick learner, creative and achiever.

• Passionate about work output

Desired Skills and Experience-

• SSC or higher education.

• Fresher or Experience

• Ability to communicate effectively Hindi & English language.

• Basic computer skills.

What do we offer?

• Amazing work culture.

• Complete Day shift.

• 6 Day working

• 1 Roster off

• Unlimited Incentives

• Good opportunity for career progression.

• GMC- Group medical coverage

• Gratuity is paid as per applicable law which is over and above total offered CTC.

We're looking for immediate joiners.

Contact Person: Kusum Negi- 8130502496/ Email- kusumnegi@policybazaar.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 5 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹28000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Policybazaar Insurance Brokers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 45 Customer Support Executive at Policybazaar Insurance Brokers Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.