Customer Support Executive

JOB DESCRIPTION

As India’s largest insurance broker, Policybazaar is committed to making insurance accessible and understandable for every Indian. Since 2008, we have been at the forefront of transforming the insurance sector by providing transparent, efficient, and unbiased solutions tailored to the diverse needs of over 80.5 million registered users.

Roles and Responsibilities:

• Providing customer support over the phone or an Email.

• Reaching productivity that meets job standards, while working with speed and accuracy.

• Answer queries about products or the company.

• Meeting and exceeding targets as assigned periodically.

• Responding in a timely and effective manner to all internal communication

ISMS Responsibilities:

• Be aware and comply with the ISMS Policy, procedures and objectives;

• Actively participate in ISMS exercises;

• Request access to information access from their Team Leaders/ Executives;

• Report known and suspected security incidents to the IT Helpdesk;

• Protect secrecy of passwords; and

• Protect information assets used by them against compromise of assets confidentiality, integrity or availability.

Desires Skills and Experience:

• Bachelor’s Degree or equivalent

• Minimum 6 months of experience in Customer Service

• Excellent communication and interpersonal skills

• Should be confident & dynamic

• Should be efficient in resolving customer queries and concerns

• Should be a Team Player, Quick learner, creative and achiever

• Should be passionate about work output

What do we offer?

• Endless growth opportunity

• GMC – Group Medical Coverage

• Group Personal Accident Insurance

• Gratuity

• Wellness Programs

• Give back to society through CSR

• Continuous talent enhancement program

• Childcare facility

• Encouraging child education

Interseted candidates can share their resume at Whatsapp to 844889324

Regards

HR Chahat

Policy Bazaar

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹17000 - ₹30000 per month that depends on your interview. It's a Full Time job in Gurgaon.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Policybazaar Insurance Brokers Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 50 Customer Support Executive at Policybazaar Insurance Brokers Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.