Customer Support Executive

20,000 - 30,000 /month

Placement Services

Kundli, Sonipat

1 - 4 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: B2B Sales

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card

Job Description

Job Summary

We are looking for a CRM professional to manage and optimize our Customer Relationship Management (CRM) system, ensuring effective customer engagement, data accuracy, and improved sales and marketing performance.

Key Responsibilities

Manage and maintain the CRM platform
Ensure data accuracy, integrity, and proper segmentation of customer data
Collaborate with Sales, Marketing, and Customer Support teams to improve customer journeys
Design and execute CRM campaigns
Track and analyze customer behavior, sales pipelines, and campaign performance
Generate dashboards and reports for management insights
Implement CRM best practices, workflows, and automation
Train users and provide ongoing CRM support
Manage CRM integrations with other tools

Required Skills & Qualifications

Bachelor’s degree .
2–5+ years of experience working with CRM systems
Strong understanding of customer lifecycle management
Experience with CRM reporting, automation, and analytics
Strong communication and stakeholder management skills
Analytical mindset with attention to detail

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Placement Services?
Ans : Candidates should have a Graduate and above qualification and skills like Computer Knowledge, Domestic Calling for this Customer Support Executive job offered by Placement Services.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kundli, Sonipat.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-4 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling.
Where is this job located?
Ans : This Customer Support Executive job is located in Kundli, Sonipat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹20,000-₹30,000 per month. This is a Full Time opportunity and has 2 openings available.