Customer Support Executive

17,487 - 20,000 /month

Payments Bank

Mango, Jamshedpur

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Motor Insurance

Graduate and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at PAYMENTS BANK. The role offers Take Home salary ₹15000 Per Month and involves managing customer calls, delivering outstanding customer service related to Motor Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Executive role.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹17,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mango, Jamshedpur.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification can apply for this Customer Support Executive role. No prior experience is required.
Where is this job located?
Ans : This Customer Support Executive job is located in Mango, Jamshedpur.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹17,000-₹20,000 per month. This is a Full Time opportunity and has 1 openings available.