Assistant Manager

40,000 - 42,000 /month

Geniexify Placement Management Private Limited

Adarsh Nagar, Jamshedpur

0 - 2 years Experience in Customer Support / TeleCaller

40 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Assistant Manager to join our team at Genexify Placement Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹40000 - ₹42000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Assistant Manager job

Can freshers or experienced candidates apply for this Assistant Manager role?
Ans : Candidates who have a Graduate and above qualification with 0-2 years of experience can apply for this Assistant Manager role.
What is the salary and job type for this role?
Ans : The salary for this Assistant Manager job ranges between ₹40,000-₹42,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Assistant Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Adarsh Nagar, Jamshedpur.
How many vacancies are there for this Assistant Manager job?
Ans : There are 40 vacancies for this Assistant Manager role.
Is this job open for all genders?
Ans : Yes, this Assistant Manager job is open for both male and female candidates.
What are the key responsibilities of this Assistant Manager job?
Ans : As a Assistant Manager, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Assistant Manager position is Adarsh Nagar, Jamshedpur.
Who is the right fit for this Assistant Manager job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Assistant Manager job.
What makes this Assistant Manager job a good opportunity?
Ans : This Assistant Manager job is a good opportunity as it offers a salary between ₹40,000-₹42,000 per month. This is a Full Time job and has 40 openings.