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Customer Support Executive

salary 11,000 - 15,000 /month
company-logo
job companyPay Point India Network Private Limited
job location Mira Road East, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
4 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: PF, Medical Benefits

Job Description

PAYPOINT INDIA NETWORK LTD is hiring for

DOJ- 03/10/2026

Job Title: Operations Executive

Location: Mira Road (Work From Office)

Experience: Fresher / 0-1 Year (Training will be provided)

Employment Type: Full-Time

Salary: Salary- Up to 15k in hand +PF & ESIC (Subject to interview & docs)

Job Summary:

We are looking for a detail-oriented and enthusiastic Operations Executive (Fresher) to join our FI Payments Operations team. The role involves handling end-to-end Financial Institution transactions and ensuring 100% compliance with RBI, NPCI, and banking guidelines.

Key Responsibilities:

1. Handle transaction failures, chargebacks, refunds, and exception handling.

2. Follow SOPs strictly and ensure compliance with RBI & NPCI guidelines.

3. Support senior team in audit, documentation, and month-end activities.

4. Escalate critical issues / suspicious transactions to the team lead on time.

Eligibility & Skills Required:

1. Qualification: Graduate - B.Com / BBA / BMS / BAF or any graduate with interest in finance.

2. Fresher can apply - Must have basic knowledge of banking / payments.

3. Basic to Intermediate MS Excel (VLOOKUP, Pivot will be a plus)

4. Good attention to detail and willingness to learn.

5. Good communication and email writing skills.

Work Timing: [8 am to 4.30 pm / 12.30pm to 9 pm / Rotational Shifts]

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹11,000-₹15,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Mira Road East, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 4 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Mira Road East, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹11,000-₹15,000 per month. This is a Full Time opportunity and has 4 openings available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

Non-voice/Chat Process, Query Resolution, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 15000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Tara S Varshney

Interview Address

Mira Road East, Mira Road East, Mumbai
Posted a day ago
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