A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
20,000 - 40,000 /month
Orn Vacations Private Limited
Hebbal, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
Job Description – BPO / Customer
Support Executive
Company: ORN Vacation Pvt. Ltd.
Location: Hebbal, Bangalore
Department: Customer Support / Operations
Experience: 1–3 Years
Employment Type: Full-Time
Joining: Immediate Joiners Preferred
About the Role
We are looking for a customer-focused BPO / Customer Support Executive to handle
customer interactions, resolve queries, and provide excellent customer service.
Key Responsibilities
● Handle inbound and outbound customer calls.
● Respond to customer queries through calls, email, and chat.
● Understand customer requirements and provide appropriate solutions.
● Resolve customer complaints and concerns professionally.
● Coordinate with internal teams for timely resolution of issues.
● Maintain accurate customer records and interaction details.
● Follow up with customers when required.
● Ensure high levels of customer satisfaction.
● Meet assigned productivity, quality, and service targets.
● Follow company policies and standard operating procedures.
Requirements
● 1–3 years of experience in BPO, Customer Support, Call Centre, or Customer Service.
● Excellent verbal and written communication skills.
● Good customer-handling and problem-solving abilities.
● Basic knowledge of MS Office and computer applications.
● Ability to work in a fast-paced environment.
● Strong interpersonal and communication skills.
● Experience in the travel or hospitality industry is an added advantage.
● Immediate joiners are preferred.
High Demand
