Customer Support Executive

Job Title: Customer Service Executive
Location: Poddar Court
Job Type: Full-Time

Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Executive to join our team. In this role, you will be the primary point of contact for our customers, ensuring they receive exceptional service and support. You will handle inquiries, resolve issues, and contribute to improving the overall customer experience.

Key Responsibilities:

• Respond promptly and professionally to customer inquiries via phone, email, chat, or social media.

• Resolve customer complaints and issues effectively and efficiently.

• Maintain detailed records of customer interactions, transactions, comments, and complaints.

• Identify and escalate issues to the appropriate departments when necessary.

• Follow up with customers to ensure their issues are resolved to their satisfaction.

• Provide accurate information about products, services, and company policies.

• Continuously improve customer service skills and product knowledge.

• Meet performance targets and KPIs as set by the management.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹20000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., ONES STOP CONSULT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at ONES STOP CONSULT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.