Customer Support Executive

18,000 - 20,000 /month

Ogc Hr Solutions

Sector 62 Gurgaon, Gurgaon

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Kannada

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

📢 Urgent Hiring – Customer Support Telecaller

🏢 Company: Battery Smart
📍 Location: Sector 62, Gurgaon
🕒 Shift: Rotational Shifts
💰 Salary: ₹18,000 – ₹20,000 per month

About Battery Smart

Battery Smart is India’s largest battery-swapping network for electric two- and three-wheelers. Founded in 2019, the company is revolutionizing EV mobility by enabling drivers to swap discharged batteries with fully charged ones in just 2 minutes — reducing downtime and eliminating high charging costs.

💼 Position: Customer Support Telecaller

Key Responsibilities

Handle inbound & outbound calls for Bangalore clients.
Resolve customer queries and provide accurate solutions.
Manage customer escalations professionally and efficiently.
Coordinate with internal teams for issue resolution.
Maintain proper call records and customer updates.
Deliver excellent customer support and communication.

Requirements

✔ Must know Kannada language along with Hindi/English
✔ Minimum 6 months of calling/customer support experience
✔ 12th Pass candidates can also apply
✔ Good communication and soft skills
✔ Ability to handle escalations and difficult conversations
✔ Comfortable working in rotational shifts

Preferred Skills

✅ Customer handling
✅ Problem-solving ability
✅ Escalation management
✅ Active listening & communication
✅ Basic computer knowledge

Why Join Battery Smart?

🚀 Fast-growing EV industry
📈 Career growth opportunities
🤝 Supportive work environment
⚡ Work with India’s leading EV battery-swapping network

📩 Immediate Joiners Preferred

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹18,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Gurgaon, Gurgaon.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 10 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Sector 62 Gurgaon, Gurgaon.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 10 openings.