Telecalling Executive

20,000 - 21,000 /month

Ogc Hr Solutions

Sector 62 Gurgaon, Gurgaon

6 - 48 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

12th Pass and above

All genders

6 days working | Rotational Shift

# 🚀 Hiring Now – Outbound Caller (Driver Concern Resolution)

📍 Location: Gurgaon Sec 62

💼 Department: Driver Support Center (USC)

💰 Salary: ₹20,000 – ₹21,000/month

🕒 Employment Type: Full-Time

## 🎯 Role Overview

Be the voice of support for BaaS drivers by understanding their concerns, coordinating with internal teams, and ensuring quick issue resolution.

## 🔥 Key Responsibilities

✔ Make outbound calls to drivers and understand concerns

✔ Coordinate with Ops, Finance, City & Tech teams

✔ Provide ticket updates and resolution timelines

✔ Maintain accurate call records and tracking

✔ Escalate critical concerns on priority

✔ Improve overall driver experience through feedback

## ✅ Requirements

✨ Strong Hindi & English communication

✨ Empathetic and solution-oriented approach

✨ Experience in tele-calling/customer support preferred

✨ USC profile experience is a plus

✨ Good coordination and follow-up skills

## 🌟 Why Join Us?

🚀 Career growth opportunities

🤝 Supportive and dynamic work culture

📈 Exposure to operations & customer experience

📩 Apply Now & Be Part of a Fast-Growing Team!

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

What are the eligibility criteria for this Telecalling Executive job?
Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience for this Telecalling Executive job offered by Ogc Hr Solutions in Sector 62 Gurgaon, Gurgaon.
What salary is offered for this Telecalling Executive job?
Ans : The salary for this Telecalling Executive job ranges between ₹20,000-₹21,000 per month.
What shift and timings does this job follow?
Ans : This Telecalling Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 62 Gurgaon, Gurgaon.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecalling Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Telecalling Executive job is located in Sector 62 Gurgaon, Gurgaon.
Why should you apply for this Telecalling Executive job?
Ans : This Telecalling Executive job offers a salary between ₹20,000-₹21,000 per month. This is a Full Time opportunity and has 10 openings available.