Customer Support Executive

🔹 Job Title: Customer Service Executive (Inbound – UPSTOX / Metropolis Process)

🔹 Company: MHLIB

🔹 Location: Mumbai & Thane (Work from Office)

🔹 Industry: BPO / Healthcare & Financial Support

💼 Job Overview:

We are urgently hiring for Inbound Customer Service roles in Metropolis (Healthcare) and UPSTOX (Stockbroking IB process). These are pure customer service profiles – No Sales, No Targets, No Pressure.

Whether you're a fresher or experienced, this is your opportunity to join a stable, growth-oriented organization with easy selection and immediate joining.

📝 Key Responsibilities:

• Handle inbound calls for either Metropolis lab services or UPSTOX IB-related customer queries
  
  

• Assist customers with inquiries, bookings, or support requests
  
  

• Deliver accurate information and professional assistance
  
  

• Ensure a high level of customer satisfaction and empathy
  
  

🎯 Requirements:

• Minimum Qualification: HSC (12th Pass)
  
  

• Experience:
  
  

  • Freshers: Welcome to apply
    
    

  • Experienced: Preferred in customer service
    
    

• Language: Good English communication skills (mandatory)
  
  

• Gender: Open to all
  
  

• Age Limit: 18 to 35 years
  
  

• Work Location:
  
  

  • Metropolis Process: Mumbai Office
    
    

  • UPSTOX Process: Thane Highstreet Office
    
    

⏰ Shift Timings:

• Metropolis Process:
  
  

  • Rotational day shifts between 7:00 AM – 11:00 PM
    
    

  • No night shifts post 11 PM
    
    

  • 6 days working | 1 rotational weekly off
    
    

• UPSTOX IB Process:
  
  

  • Fixed shift: 8:00 AM – 5:00 PM
    
    

  • 6 days working | 1 weekly off
    
    

💰 Salary:

• UPSTOX Process:
  
  

  • Freshers: ₹18,836 CTC | ₹16,258 In Hand
    
    

• Metropolis Process:
  
  

  • Freshers: ₹16,000 In Hand
    
    

  • Experienced: ₹17,000 In Hand
    
    

✅ Perks & Benefits:

• Only 1 Operations round of interview – Fast and Simple
  
  

• Immediate joining opportunity
  
  

• No Sales / No Targets / No Pressure
  
  

• Supportive team & professional work environment
  
  

📍 How to Apply:

Walk-In or Contact our HR team immediately.
Limited positions available – Apply now to secure your spot!

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹16000 - ₹18000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., NPM RECRUITMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at NPM RECRUITMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Rotational Shift.