Customer Support Executive

10,000 - 25,000 /month

Netcom Computers

Sadashiva Nagar, Bangalore

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

Job Description: Customer Service Associate (Amazon Process)

We are looking for dynamic, quick-thinking, and empathetic individuals to join our International Customer Service team. In this role, you will be the face (and voice) of one of the world’s most customer-centric companies, handling both Voice and Chat interactions for international markets.

Key Responsibilities

Omnichannel Support: Handle inbound customer queries via high-quality International Voice calls and Real-time Chat interfaces.

Problem Solving: Resolve issues regarding order tracking, refunds, payment discrepancies, and account management for the Amazon platform.

Communication: Exceptional verbal and written English communication skills (neutral accent preferred).

Tech-Savvy: Ability to multitask between multiple chat windows and internal tools simultaneously.

Adaptability: Comfortable working in a fast-paced environment with high volume during peak seasons.

Education: Graduate in any stream

Shift & Working Details

This role requires high flexibility to ensure seamless global support.

Shift - 6 days working

Rotational shift Rotational off

shift Timing - 9am to 5pm and 12pm to 9pm

Day shift

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sadashiva Nagar, Bangalore.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Support Executive job is located in Sadashiva Nagar, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-1 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹10,000-₹25,000 per month. This is a Full Time opportunity and has 5 openings available.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Benefits

Medical Benefits, PF, Insurance

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process, Query Resolution, telesales, telecalling, customer support, banking, finance, telecollection