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Customer Support Executive

salary 15,000 - 23,000 /month
company-logo
job companyNet Star Infotech
job location Thane West, Thane
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Punjabi, Kannada
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

Key Responsibilities

  • Customer Assistance: Handle customer calls, emails, or chats in a professional, timely, and efficient manner.

  • Issue Resolution: Address customer queries, concerns, and complaints with a patient and problem-solving approach.

  • Documentation: Maintain accurate, detailed records of customer interactions, feedback, and follow-up actions in the CRM system.

  • Product Knowledge: Stay updated on company products, services, and policies to provide accurate information to customers.

  • Job Requirements

    • Experience: 0–3 years of experience in a customer service, call center (Freshers with strong communication skills are welcome).

    • HSC/ Graduate Freshers can apply.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Support Executive role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹23,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Domestic Calling, Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Thane West, Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹23,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 23000

Regional Languages

Kannada, Punjabi

English Proficiency

Yes

Contact Person

Sandra Torne

Interview Address

Thane, Thane West, Mumbai
Posted 5 hours ago
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