Customer Support Executive

15,000 - 22,000 /month

Net Star Infotech

Thane West, Thane

0 - 2 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Marathi, Telugu

12th Pass and above

All genders

6 days working | Day Shift

Job Description

Key Responsibilities

Customer Support: Handle high volumes of incoming calls, emails, or chats professionally.
Problem Resolution: Identify and assess customers' needs to achieve satisfaction; troubleshoot issues and provide valid solutions.
Documentation: Maintain accurate records of customer interactions, process customer accounts, and file documents.
Product Knowledge: Stay updated on company products and services to provide accurate information to customers.
Requirements
- Qualification: Minimum [12th Pass / Graduate].
- Experience: [0-2 years] of experience in a customer-facing role (Freshers are welcome).

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What does the role of Customer Support Executive involve?
Ans : As a Customer Support Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 50 openings available.