We are looking for a Customer Support Executive to join our team at Nbfc. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹19,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Customer Support Executive job
Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹19,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Mahadevpura, Bangalore.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Computer Knowledge with 0-6 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹19,000-₹25,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
5
Benefits
PF, Insurance
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 19000 - ₹ 25000
Regional Languages
Hindi, Kannada
Contact Person
Sheetal Tiwari
Interview Address
Hitech city ,patrika nagar, Mahadevpura, Bangalore
A Naukri Group company
LoginHire Local Staff
19,000 - 25,000 /month
Nbfc
Mahadevpura, Bangalore
0 - 6 years Experience in Customer Support / TeleCaller
Full Time
