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Customer Support Executive

salary 12,000 - 18,000 /month
company-logo
job companyMybuddymaid
job location Work from home
job experience6 - 48 months Experience in Customer Support / TeleCaller
50 Openings
work_from_home Work From Home
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Support Executive to join our team at Mybuddymaid. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Coustomer service. The role offers ₹ 12,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

  1. What are the eligibility criteria for this Customer Support Executive job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-4 years of experience and skills like Domestic Calling, Query Resolution for this Customer Support Executive job offered by Mybuddymaid in Rajouri garden, Delhi.
  2. What salary is offered for this Customer Support Executive job?
    Ans : The salary for this Customer Support Executive job ranges between ₹12,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Day shift.
  4. Is this a work from home job?
    Ans : This is a work from home job and can be done remotely.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-4 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
  7. What does the role of Customer Support Executive involve?
    Ans : As a Customer Support Executive, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Executive job is located in Rajouri garden, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-4 years of experience is ideal for this Customer Support Executive job.
  10. Why should you apply for this Customer Support Executive job?
    Ans : This Customer Support Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

Avii Singh
Posted 19 hours ago
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