We are looking for a Collection Executive to join our team at Ps Financial Collection Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan Recovery. The role offers ₹15,000 - ₹25,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is below 10th and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.
More about this Collection Executive job
Who is eligible to apply for this Collection Executive job at Ps Financial Collection Services?
Ans : Candidates should have All Education levels and skills like Computer Knowledge, Query Resolution for this Collection Executive job offered by Ps Financial Collection Services.
How much can you earn in this position?
Ans : You can earn between ₹15,000-₹25,000 per month in this Collection Executive position.
What shift and timings does this job follow?
Ans : This Collection Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nawada, Delhi.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Collection Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Collection Executive, you will work on skills like Computer Knowledge, Query Resolution.
Where is this job located?
Ans : This Collection Executive job is located in Nawada, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-3 years of experience is ideal for this Collection Executive job.
Why should you apply for this Collection Executive job?
Ans : This Collection Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Skills Required
Computer Knowledge, Query Resolution, Good Coummnication skill