Customer Support Executive

Job description

• Designation-

• Customer Support Associate.

• Job Profile-

• Have to resolve customers query Voice Call

• Mandatory Criteria-

• Min Graduaction.

• Both fresher & experienced can apply

• Excellent verbal communication skill in English & Hindi without major MTI for Voice process

• Customer Orientation.

• Between 09:00am 09:00pm, 10 hours of the day, 9 hrs. work and 1-hour break

• No planned leave for upcoming 3 months after joining

• 5 Days working 2 days rotational week off

• Should have a typing speed of 30WPM with 90% accuracy

• Interview Structure-

• HR round - General check.

• Typing Test

• OPS round General Check

• Voice Versant (V4 and above)

• Client Round Video Call

• Payouts

• Fresher- 14k in hand

• Training Can be at night.

• Documents Required

• Education Mark sheets

• Aadhar Card

• Pan Card

• Offer letter, Exp Letter & last 3 months pay slips (for experienced people only)

• Role: Voice / Blended - Other

  Industry Type: BPM / BPO

  Department: Customer Success, Service & Operations

  Employment Type: Full Time, Permanent

  Role Category: Voice / Blended

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹17000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 5 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Mpowerment Resources Llp.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 20 Customer Support Executive at Mpowerment Resources Llp
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.