Customer Support Executive

15,000 - 33,000 /month

Mihir Infinite Services Private Limited

Wagle Estate, Thane

0 - 2 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

12th Pass and above

All genders

5 days working | Day Shift

Job Benefits: Insurance

PAN Card, Aadhar Card, Bank Account

Job Description

Role Synopsis:

The Customer Service Executive will serve as the primary point of contact for customers, addressing inquiries, resolving concerns, and ensuring a high standard of service delivery. The role requires strong communication skills and a customer-focused approach to enhance overall customer satisfaction.

Role Responsibilities:

Handling inbound calls and respond to mails
Resolve customer queries efficiently
Maintain records of interactions
Ensure high Customer satisfaction (CSAT) scores
Provide excellent customer service
Good English communication skills

Experience & Educational Background:

Experience in International call centre is an added advantage
Experience in voice, chat, or email support is preferred
Minimum qualification: HSC (Higher Secondary Certificate) or Graduate in any discipline

Benefits:

Health Insurance
5-Day Work Week (Not fixed Saturday - Sunday)

Contact Call / WhatsApp: 92949 39493

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, International Calling, Query Resolution along with 0-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹33,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Wagle Estate, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Computer Knowledge, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Wagle Estate, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, International Calling, Query Resolution along with 0-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹15,000-₹33,000 per month. This is a Full Time opportunity and has 25 openings available.