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Customer Support Executive

salary 15,000 - 25,000 /month
company-logo
job companyMaster Key Management Consultants Private Limited
job location Andheri (East), Mumbai
job experience0 - 6 years Experience in Customer Support / TeleCaller
50 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
Non-voice/Chat Process

जॉब हाइलाइट्स

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi, Marathi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: Meal, PF, Medical Benefits

जॉब डिस्क्रिप्शन

We are looking for a Customer Support Executive to join our team at Master Key Management Consultants Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹15,000 - ₹25,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support Executive job

  1. What skills and experience do you need for this Customer Support Executive job?
    Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-6 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹25,000 per month in this Customer Support Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Executive job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Customer Support Executive job?
    Ans : There are 50 vacancies for this Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Executive position is Andheri (East), Mumbai.
  9. Who is the right fit for this Customer Support Executive job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process with 0-6 years of experience is the right fit for this Customer Support Executive job.
  10. What makes this Customer Support Executive job a good opportunity?
    Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

Meal, PF, Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 25000

Regional Languages

Hindi, Marathi

संपर्क व्यक्ति

Kishor Mohanty

इंटरव्यू ऐड्रेस

mumbai, Andheri (East), Mumbai
Posted 11 hours ago
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