Customer Support Executive

25,000 - 37,000 /month*

Majorel

Sakinaka, Mumbai

₹5,000 incentives included

6 - 48 months Experience in Customer Support / TeleCaller

40 Openings

Incentives included

Full Time

Job Highlights

Industry Type: B2C Sales

10th Pass and above

Males Only

5 days working | Night Shift

Job Description

We are looking for a Customer Support Executive to join our team at Majorel. The role offers ₹25000 - ₹37000 and involves managing customer calls, delivering outstanding customer service related to [••industry_label••]. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0.5 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 4 years of experience.

More about this Customer Support Executive job

What are the eligibility criteria for this Customer Support Executive job?
Ans : Candidates should have a 10th Pass and above qualification with 1-4 years of experience for this Customer Support Executive job offered by Majorel in Sakinaka, Mumbai.
What salary is offered for this Customer Support Executive job?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹37,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sakinaka, Mumbai.
How many openings are available for this position?
Ans : There are 40 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 1-4 years of experience can apply for this Customer Support Executive job. Only male candidates can apply.
Where is this job located?
Ans : This Customer Support Executive job is located in Sakinaka, Mumbai.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹37,000 per month. This is a Full Time opportunity and has 40 openings available.