Customer Support Executive

25,000 - 35,000 /month

Magpie Placement Services

Mansarovar, Jaipur

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

International Calling

Query Resolution

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

PAN Card, Aadhar Card, Bank Account

Job Description

Job Title: Customer Support Executive (International Voice Process)

Company: Leading MNC
Location: Jaipur (Mansarovar)
Salary: ₹25,000 – ₹35,000 CTC + Possible Incentives + Travel allowance OR Cabs
Shift: Rotational / Night Shift
Working Days: 5.5 Days

Job Overview

We are hiring Customer Support Executives for an International Voice Process (US-based clients ). The role involves handling customer queries over calls and delivering a high-quality customer experience while meeting performance metrics.

Key Responsibilities

Handle inbound customer calls for international clients
Resolve queries related to orders, payments, returns, and services
Provide accurate information and quick resolutions
Maintain proper documentation of customer interactions
Meet quality, compliance, and productivity KPIs
Ensure high customer satisfaction at every interaction

Eligibility Criteria

Qualification: Undergraduate / Graduate (any stream)
Experience: Minimum 6 months in International BPO (Voice) OR Extremely good fresher
Communication: Excellent English (mandatory)
Comfortable with night shifts & rotational offs
Immediate joiners preferred

Selection Process

HR Round
Operations Round

Perks & Benefits

Night shift allowance (for males)
Cab facility for females
PF, ESI & other benefits
Growth in international BPO domain

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Executive job

What qualifications and experience are required for this Customer Support Executive position?
Ans : Candidates should have a 12th Pass and above qualification with 1-2 years of experience and skills like International Calling, Query Resolution.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹25,000-₹35,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mansarovar, Jaipur.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Support Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Support Executive job is located in Mansarovar, Jaipur.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like International Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹25,000-₹35,000 per month. This is a Full Time opportunity and has 10 openings available.