Customer Support Executive

16,000 - 20,000 /month

Logibyte Technologies

Sector 13 Dwarka, Delhi

0 - 4 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

Location: Dwarka Sector 13, New Delhi
Job Type: Full-Time
Working Hours: 10:00 AM – 6:00 PM
Experience: 0–4 Years (Freshers with good communication skills can also apply)

Job Summary

We are looking for a dedicated and customer-focused Customer Support Executive to handle customer queries, provide timely assistance, and ensure a smooth customer experience. The ideal candidate should have excellent communication skills, patience, and the ability to resolve customer concerns professionally.

Key Responsibilities

Handle inbound and outbound customer calls.
Respond to customer inquiries via phone, WhatsApp, and email.
Provide accurate information about company services and processes.
Resolve customer complaints in a polite and professional manner.
Follow up with customers regarding service updates and pending requests.
Coordinate with internal teams to ensure timely resolution of customer issues.
Maintain accurate customer records in the CRM system.
Record customer feedback and suggest improvements to enhance service quality.
Ensure high customer satisfaction by delivering prompt and effective support.
Meet daily response and follow-up targets.

Required Skills

Excellent verbal and written communication skills in Hindi and basic English.
Strong listening and problem-solving abilities.
Good interpersonal and customer-handling skills.
Basic knowledge of MS Office, Google Sheets, and CRM software.
Ability to multitask and work under pressure.
Positive attitude and willingness to learn.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Executive job

What skills and experience do you need for this Customer Support Executive job?
Ans : To apply for this Customer Support Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-4 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹20,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 13 Dwarka, Delhi.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Support Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Support Executive job is located in Sector 13 Dwarka, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-4 years of experience is ideal for this Customer Support Executive job.
Why should you apply for this Customer Support Executive job?
Ans : This Customer Support Executive job offers a salary between ₹16,000-₹20,000 per month. This is a Full Time opportunity and has 10 openings available.