Customer Support BPO Non Voice Process Executive

16,000 - 30,000 /month

Credit Hive Financial Services

Nawada, Delhi

0 - 6 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a BPO Non Voice Process Executive to join our team at Credit Hive Financial Services to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹16,000 - ₹30,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Support BPO Non Voice Process Executive job

Can freshers or experienced candidates apply for this Customer Support BPO Non Voice Process Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-6 years of experience can apply for this Customer Support BPO Non Voice Process Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support BPO Non Voice Process Executive job ranges between ₹16,000-₹30,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support BPO Non Voice Process Executive job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nawada, Delhi.
How many vacancies are there for this Customer Support BPO Non Voice Process Executive job?
Ans : There are 10 vacancies for this Customer Support BPO Non Voice Process Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Support BPO Non Voice Process Executive job is open for both male and female candidates.
What are the key responsibilities of this Customer Support BPO Non Voice Process Executive job?
Ans : As a Customer Support BPO Non Voice Process Executive, key responsibilities include skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support BPO Non Voice Process Executive position is Nawada, Delhi.
Who is the right fit for this Customer Support BPO Non Voice Process Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-6 years of experience is the right fit for this Customer Support BPO Non Voice Process Executive job.
What makes this Customer Support BPO Non Voice Process Executive job a good opportunity?
Ans : This Customer Support BPO Non Voice Process Executive job is a good opportunity as it offers a salary between ₹16,000-₹30,000 per month. This is a Full Time job and has 10 openings.