Customer Support Executive

17,000 - 25,000 /month

Life Express Healthcare Private Limited

Naraina Industrial Area Phase 1, Delhi

1 - 6 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Healthcare

12th Pass and above

Males Only

6 days working | Rotational Shift

Job Description

We are looking for a Customer Support Executive to join our team at Kapoor Medical Centre. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹17000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Support Executive job

Who is eligible to apply for this Customer Support Executive job at Life Express Healthcare Private Limited?
Ans : Candidates should have a 12th Pass and above qualification for this Customer Support Executive job offered by Life Express Healthcare Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹17,000-₹25,000 per month in this Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Naraina Industrial Area Phase 1, Delhi.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 5 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-6 years of experience are eligible to apply for this Customer Support Executive role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Naraina Industrial Area Phase 1, Delhi.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹17,000-₹25,000 per month. This is a Full Time job and has 5 openings.