Sales Executive

28,000 - 35,000 /month

It Cart Private Limited (it Cart Private Limited)

Guru Arjun Nagar, Delhi

1 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2C Sales

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Sales Executive to join our team at It Cart Private Limited (it Cart Private Limited). This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹28000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Sales Executive job

What skills and experience do you need for this Sales Executive job?
Ans : To apply for this Sales Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹35,000 per month in this Sales Executive position.
What shift and timings does this job follow?
Ans : This Sales Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Guru Arjun Nagar, Delhi.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Sales Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Sales Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Sales Executive job is located in Guru Arjun Nagar, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Sales Executive job.
Why should you apply for this Sales Executive job?
Ans : This Sales Executive job offers a salary between ₹28,000-₹35,000 per month. This is a Full Time opportunity and has 20 openings available.