Customer Support Executive

Company Profile:

Our client is a well-known real estate developer

Job details: 106894 - Executive/Sr. Executive- Customer Service – Contact Center

Experience: 3.0 Year(s) To 6.0 Year(s)

Job Location: Mumbai

Job Description:

Job Description:

• Handle customer complaints and queries received through calls and emails with empathy and professionalism

• Provide backend support to the Relationship Manager team for complaint-related issues

• Accurately log customer complaints and forward them to relevant departments

• Ensure timely updates and resolutions are communicated to customers

• Follow up with internal teams to track resolution progress

• Send closure confirmation emails to customers once complaints are resolved

Other details:

• Time - 9:30 AM to 6:30 PM or 10:00 AM to 7:00 PM

•  Work Days - Mon to Sat

•  It will be on 3rd Party Payroll role of Talisman Hr Solutions Pvt Ltd (renewable role)

Interested can share updated CV on careers@talismanstaffing.com

• It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Executive job

1. What is the eligibility criteria to apply for this Customer Support Executive job?
   Ans: The candidate should be 12th Pass and above and above with 3 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹30000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Customer Support Executive job?
   Ans: This Customer Support Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Support Executive job?
   Ans: No, there is no fee applicable for applying this Customer Support Executive job and during the employment with the company, i.e., Leading Real Estate Developer.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Support Executive role?
   Ans: There is an immediate opening of 4 Customer Support Executive at Leading Real Estate Developer
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Support Executive job?
   Ans: This Customer Support Executive job has Day Shift.