A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
12,000 - 16,000 /month
Kyoto Web Technologies
Zirakpur, Mohali
6 - 12 months Experience in Customer Support / TeleCaller
Full Time
About the Role:
We are looking for a Customer Care Executive for our E – Commerce brand All Arabic. The ideal candidate should have excellent communication skills, a customer-first attitude, and the ability to resolve queries effectively through phone, email, or chat support.
Company Website: https://allarabic.in/Job Type: Full-time, Permanent, Fresher, Work from office
Key Responsibilities:
Handle customer interactions via phone.
Provide accurate information about products, services, or policies.
Resolve customer complaints and ensure customer satisfaction.
Maintain detailed records of customer interactions.
Coordinate with internal teams to resolve queries.
Ensure adherence to company policies, scripts, and quality standards.
Required Skills & Qualifications:
Bachelor’s degree in any discipline (preferred).
6 months -1 years of experience in customer service / call center / support roles.
Excellent verbal and written communication skills in English (additional languages are a plus).
Strong problem-solving and interpersonal skills.
Ability to do multitasking in a fast-paced environment.
Should have knowledge of computer.
