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Voice & Non-Voice Customer Support Executive

salary 18,000 - 23,000 /month
company-logo
job companySoftdeviser
job location Friends Enclave, Mohali
job experience0 - 1 years Experience in Customer Support / TeleCaller
Replies in 24hrs
4 Openings
full_time Full Time

Job Highlights

sales
Industry Type: Software & IT Services
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
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Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to assist customers via phone calls, emails, and chat. The role involves troubleshooting software issues, answering queries, and ensuring high-quality customer service.

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

  1. Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Voice & Non-Voice Customer Support Executive job ranges between ₹18,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Friends Enclave, Mohali.
  5. How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
    Ans : There are 4 vacancies for this Voice & Non-Voice Customer Support Executive role.
  6. Is this job open for all genders?
    Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Voice & Non-Voice Customer Support Executive position is Friends Enclave, Mohali.
  8. What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
    Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹18,000-₹23,000 per month. This is a Full Time job and has 4 openings.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 23000

English Proficiency

No

Contact Person

Aanish Thakur

Interview Address

Chandigarh
Posted 10+ days ago

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Job Hai > Jobs in Mohali > Customer Support / TeleCaller Jobs in Mohali > Voice & Non-Voice Customer Support Executive