Customer Support Executive

15,000 - 25,000 /month

Krishpar Technologies Private Limited

Vanagaram, Chennai

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Job Description

Salary – Fresher (18000)

Experienced – 18000 – 27000 (Gross) based on their last drawn salary

Language – Hindi and English Mandatory

Interview round

ü HR, Technical (Email test) , Manager round

Shift Timing

ü General Shift – 9-6,9.30-6.30 , 10 – 7 (Rotational Basis)

Week Off

ü Rotational Week off ( Monthly 1 Sunday they need to work) . Initially only 1 day week off , but after 3 months First week – 1 day off, Second week – 2 days off and Follows in Cycle each week.

Training

ü Initially for first 3 Months training will be provided on Products, Size,Applications.

Other Benefits

ü PF, incentive after 3 months based on Sales target, Travel Allowance.

Key Responsibilities

ü Handle Inbound & Outbound calls

ü Provide Email & Chat Support

ü Achieve sales & lead conversion targets

ü Maintain accurate CRM records & reports

ü Ensure customer satisfaction and timely resolutions

ü Excellent communication skills (English & Hindi)

ü Basic computer knowledge (MS Excel, Email, CRM)

ü Strong persuasion & negotiation skills

ü Customer-first approach

ü Knowledge of chat tools, ticketing systems & CRM

Sales – After 3 Months Sales will be assigned, based on the sales target they will get incentive.

Note – need female candidate who can communicate in Hindi and English fluently.

First 15 days they should not take any leave only they can have week off.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Executive job

Can freshers or experienced candidates apply for this Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Customer Support Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Executive job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vanagaram, Chennai.
How many vacancies are there for this Customer Support Executive job?
Ans : There are 50 vacancies for this Customer Support Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-3 years of experience are eligible to apply for this Customer Support Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Support Executive job?
Ans : As a Customer Support Executive, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Executive position is Vanagaram, Chennai.
Who is the right fit for this Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling with 0-3 years of experience is the right fit for this Customer Support Executive job.
What makes this Customer Support Executive job a good opportunity?
Ans : This Customer Support Executive job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 50 openings.