Education Counsellor

15,000 - 25,000 /month

Edu Expert

Maduravoyal, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Education

Languages: Tamil, Telugu

Graduate and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Education Counsellor to join our team at EDU EXPERT. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education. The role offers ₹ 15,000 - ₹ 25,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Education Counsellor job

Can freshers or experienced candidates apply for this Education Counsellor role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Education Counsellor role.
What salary is offered for this Education Counsellor job?
Ans : The salary for this Education Counsellor job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Education Counsellor job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Maduravoyal, Chennai.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Education Counsellor job is open for both male and female candidates.
What does the role of Education Counsellor involve?
Ans : As a Education Counsellor, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Education Counsellor job is located in Maduravoyal, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling along with 0-1 years of experience is ideal for this Education Counsellor job.
Why should you apply for this Education Counsellor job?
Ans : This Education Counsellor job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.