Customer Support Executive

We are looking for a Customer Support Executive to join our team at King Corporations. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

• Handle customer calls in a professional and efficient manner

• Address customer queries, concerns, and complaints with a problem-solving approach

• Maintain accurate records of customer interactions and follow-ups

• Provide timely and relevant information to customers to resolve their issues

• Work collaboratively with other teams to escalate and resolve complex issues

• Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

pdating information accurately and efficiently, supporting key data management processes, and performing various administrative tasks. The position offers ₹ 15,000 - ₹ 20,000 and opportunities for growth.

Key Responsibilities:

• Ensure that the data remains accurate, accessible and contributes to smooth operations.

• Verify data accuracy, make corrections and identify irregularities in a timely manner.

• Organize and maintain physical and digital records for easy access and retrieval.

• Support various administrative tasks when needed to assist other departments.

• Generate reports and summaries for internal teams to help in decision-making processes.

• Maintain confidentiality of sensitive information at all times.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. The role requires excellent attention to detail, high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently. Candidates must be open to 6 days working during the Day shift.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.